Start using the Strength of Ferromex
ASK FOR RATES OR INFORMATION
Click on the category to which your product belongs to request fee:
Your data will reach the person in charge of the selected segment, which will get you the rate for your product.
WHICH SEGMENT MY PRODUCT IS IN?
If you do not know what your product segment belongs, download the Full Product List, find it and select it.
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Related Information What do we transport?Where do we move freight? Distance Calculator |
Customer Service ContactFAQs Customer Service FAQs Tariff Import and Export Process |
e-Ferromex RegisterFAQs e-Ferromex |
Various Services Rules for the application of the other services tariffTariff Express Release Program Pool Change Request Private Fleets |
2. REQUEST OF RAILCARS
Request both the type and quantity of railcars you need through e–Ferromex
Remember that requests must be submitted at least 5 days in advance for domestic traffic and 15 days in advance for exportations for the assignment of the cars needed.
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Related Information How do we move freight?Where do we move freight? Distance Calculator |
Customer Service ContactFAQs Customer Service FAQs Car Request Import and Export Process |
e-Ferromex RegisterFAQs e-Ferromex |
Various Services Rules for the application of the other services tariffTariff Express Release Program Pool Change Request Private fleets |
3. LOAD YOUR PRODUCT
Once the unit is placed at your disposal on public tracks or on your siding, you have 24 hours to load. If you'd like references or recommendations on how to load your product, contact us at 800 3377663 option 3.
More information about: Express Release Program
If the car you want to use is closed, seals will be required in order to establish a witness to enable your recipient to identify that the freight has arrived intact. For more information about Cleaning, closing, and clean car seals click here.
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Related Information What do we transport?How do we move freight? Distance Calculator Cleaning, closing, and clean car seals |
Customer Service ContactFAQs Customer Service FAQs Loading the Unit Import and Export Process |
e-Ferromex RegisterFAQs e-Ferromex |
Various Services Rules for the application of the other services tariffTariff Express Release Program Pool Change Request Private fleets |
4. DOCUMENT
The car needs to be documented via e–Ferromex once it has been loaded.
You must have a documentation pattern in order to be able to document.
What is a documentation pattern?
This is a waybill that has been preloaded into the Ferromex system (origin, destination, shipper, consignee, Rate or Tariff, Customs Agents, etc.). To obtain the form, please send an email to: ebusiness@ferromex.mx
If you would like to insure your freight, click Freight Insurance and we'll explain the steps to take.
How do I keep trace of my cargo?
Through e–Ferromex at any time we can advise on 800 3377 663 Option 4.
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Related Information What do we transport?Where do we move freight? Distance Calculator Freight Insurance |
Customer Service ContactFAQs Customer Service FAQs Documentation Import and Export Process |
e-Ferromex RegisterFAQs e-Ferromex |
Various Services Rules for the application of the other services tariffTariff Express Release Program Pool Change Request Private fleets |
5. UNLOAD YOUR PRODUCT
When the car arrives at its destination and is delivered to you, you have 24 hours to unload, for more information click here.
Fore more information about Express Release Program click here.
If you'd like references or recommendations on how to unload your product, please call 800 3377 663 option 3.
6. RELEASE THE CAR
The car must be released on e–Ferromex once it has been unloaded.
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Related Information What do we transport?Where do we move freight? Distance Calculator |
Customer Service ContactFAQs Customer Service FAQs Car Release Import and Export Process |
e-Ferromex RegisterFAQs e-Ferromex |
Various Services Rules for the application of the other services tariffTariff Pool Change Request Private fleets |